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Direct Candidate Support

How can we help?

Need help with your spoken mock interview, scorecard evaluation, or payment receipt? Reach out directly to our engineering and support team in Kolkata.

Student Support & Technical Help

Questions about your mock interview sessions, audio/video checks, scorecards, or Razorpay ₹199 payment receipts.

support@chitrayantra.com

Privacy & DPDP Inquiries

Student data access, academic profile corrections, and verified account/recording erasure requests.

privacy@chitrayantra.com

Security & Vulnerability Reports

Responsible disclosure for suspected security issues or infrastructure vulnerabilities.

security@chitrayantra.com

Support Standards & Entity Information

Company: ChitraYantra Technologies Private Limited, Kolkata, West Bengal, India.

Turnaround Time: General student support inquiries are answered within 24–48 business hours.

DPDP Compliance SLA: In accordance with India's Digital Personal Data Protection Act, 2023, data access, correction, and verified account erasure requests are acknowledged within 24 hours and addressed within 30 days.